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Combine that with the crazy high interest rate, and you can see that this vacation club does not make financial sense. Not sure why you felt the urge to respond in such a way. With the main objective of making our Unlimited Vacation Club members know more about their memberships and their general benefits, is that we have created UVC Hacks. Thank you for the opportunity but we are requesting cancellation of our membership as per the terms outlined in section 15 of the contract: 17 ) you start seeing the details of bad construction etc bad maintenance etc Enter your details below to be emailed when inventory matching your specifications becomes available. If you actually went ahead with this, youre paying over $20,000 in just interest over a period of 48 months. Tell them to take a walk if you dont want to hear it and go back and enjoy your membership. Unlimited Vacation Club - Unlimited Vacation Club is a Hyatt Company. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. Copyright 2023 - Official BUY A TIMESHARE - Vacation Property Resales Inc - All Rights Reserved Terms and ConditionsSMS Terms and ConditionsPrivacy PolicyCompliance. 16) then when you do get the luxury room you find out that the investment is not worth . The first Rep gives me a number to call Finance dept. Heres the long version. 2 weeks before my trip the airline changed my flight which messed up my plans and there were no other flights available. If things dont work out I will be sure to update this post. Regards. I do not want to explain myself multiple more time and keep getting passed around its already been an hour. While the site is specifically geared towards Mexican law, the information I found there helped steer me in the right direction. Good luck! people. Only then I was explained that what unlimited club offer is : 25 % off hotel room ratesagain this is something that was not explained to me when I was forced to sign agreement. Eblyn Gonzlez Hernndez, who was in Mexico. If you look up UVC profile on Better Business Bureau there is a statement Complaints on file with BBB allege that consumers were pressured into signing contracts for Vacation Club Memberships for thousands of dollars and consumers found after purchasing packages that they did not realize the savings indicated in the sales presentations. We've been to Dreams Playa Mujeres twice and Secrets wild orchid/St. Unlimited Vacation Club - Members Only Please! Please contact us at: cx@unlimitedvc.com with your full name, member ID, email and phone number. Registr una queja por hacer cobros no estipulados, una porque dio un servicio diferente al contratado, y solo una tambin por no brindar todas las prestaciones que se aseguraron en el convenio. After closely reviewing the contract for the Unlimited Vacation Club membership we agreed to yesterday (9/11/2021), we have decided it is not a good fit for us. This Vacation Club allows you to go to their resorts as much as you would like, whenever you would like. I had also specified in my second email that my lawyer had instructed me to only communicate with them in writing so they should contact me by email and not phone. . Oh, the reason they keep callingsuckered once, easier to sucker again. Learn more on the location's website! Each one is something different, whether its family, couple or singles orientated. Post my reviews every where stating how much of a scam this is. Unlimited Vacation Club | 7,527 followers on LinkedIn. I definitely will NOT be calling and dealing with anyone over the phone that will go nowhere. Last week I received UVC request for annual payment again something no one told me about , when I send them e mail about my case , I was told that Mrs Hernndez closed my case in 2017 ( which happened without my acknowledgment). ALGs Unlimited Vacation Club is an exclusive travel club whose participants enjoy preferred rates and other benefits at AMR Collection properties. However, if you sign their contract in Mexico (and their parent company might be based out of another country such as the Dominican Republic) . We were told that the vacation program was only exclusive to Secrets in Jamaica and that our vacation program was just for that resort. 12) most buyers trying to cancel will give up and will lose their down payment . And you can often get similar prices without the membership and we have since done that. . 00:31. DO NOT SIGN UP FOR UVC-Unlimited Vacation Club Its all FRAUD!!! Unlimited Vacation Club, UVC Properties Zotry Paraso de la Bonita presents "Impression", its new concept of nine spectacular suites that offer the perfect combination of privacy, exclusivity and luxury. I get my upgraded membership, go to get the rates and they are nowhere to be found. The 7 night trip cost my son, and I, about $1500CDN for everything. I bought the choices membership in September 2022 and called to book yesterday and they told me I couldnt book a vacation before April. Eventually I decided to take a trip to the Zoestry resort in Cancun using 7 free nights that I have in agreement . Call 603-883-8626 or 1-800-640-6886 for assistance. However, the devil is in the details. Risk. Direct. Repeat myself and she started to say youll need to talk to finance and I cut her off and said Look, ice already talked to customer service then they sent me to finance and Ive take to 2 other people from finance and now Im back to customer service can you just get me to someone that can handle my issues. They are rated one of the worst travel companies in Mexico. Learn how to use it, take advantage of the good deals and stop bitching about it. We got a confirmation the next day that the email was received and had been forwarded to the appropriate department and someone would be in touch in 48-72 hours. My husband and I love Zoetry and since we've stayed at the Jamaican resort twice, Dominican Republic once and the Mexico resort once, we assumed that the St Lucia Zoetry was in the same league. I said I was promise by the first rep, we continued back and forth and got no where. I called and cancelled on the 19th of December and these horrible so called professionals still penalized us. We are getting ready to take our 4th trip in Feb. We purchased our UVC in 2013 and have regretted our purchase ever since: make no mistake about UVC. I was told that the package was customized to my unique needs and that I have one in a life time opportunity for the exceptional services and with unique rates if I pay for everything in full.. Everything was outlined on one paper sheet that magically disappeared when I Pad was brought to me for signatures. Mexico Toll Free Numbers. Upon my arrival I was trying to make an appointment with the team who signed me for the membership .they were literally avoiding me.upon numerous calls and requests .one of them, Carlos came to talk to me. Unlimited vacation club "member rate" discount? Check the fine print before you sign. The whole sales process took almost 4 hours so we were glad to finally get to our vacation. 500,000 to 799,000 points You're a sterling example of the vacation life. I am sure than most of the bad reviews here are from people who are out of their depth. They tried to blame the resort. YesNoI feel I am on the right track, Credit Carrots, what do you think? But yes my mind is blown by the amount of money people have spent on these contracts. While the site is geared towards Mexican law, the information and techniques are largely applicable to these programs. 2) they have a contract that has to be renew every 5 years UVC robbed my husband and I two days of our vacation due to me being exposed to the COVID virus as I am an educator. No value ! So I let her process the annual renewal fee, however she processed the entire charge and did not honor what the first rep promised of removing the late charge. Vacation Clubs. You *can* get your money back and not let this whole thing ruin your vacation like it did for us. In an update, we upgraded recently to Gold. When I called the resort, the resort stated they would issue a credit, but I was screwed because I booked through UVC. Every Nakshatra measures 13.20' (13 degrees and 20 minutes).This year Kanya Rashi have Guru (Jupiter) Movement in 7th House. I sent a cancellation email that night. Next month, Cambodia?! Its exhausting! We have been with UVC since 2014, no complaints we have been To Mexico Costa Rica many times we signed for the Pearl level I thought it was rather inexpensive. However, if you sign their contract in Mexico then there is not an easy way for you to take action to cancel your membership should you want to opt out. Alternatively, you may use. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); https://creditcarrots.com/ | Copyright Credit Carrots 2022 | All rights reserved |. However, all of the same problems mentioned above remained. Buyer may receive a title fee credit, inquire for details! Not only did they take my $3500, they seem to have sold our information to a company that buys unwanted timeshares. Im blocking calls as fast as I can. Dang I was hoping they got better!!! We did our research, asked a lot of questions and worked out what we felt was a good fit for us and signed up as Gold Plus members. Our team recently headed out to Secrets Capri Riviera near Playa Del Carmen in Mexico to learn more. We were never given the five day cooling off period because they said that I gave them the wrong email address so they couldn t send us the contract. It appears that our credits may have been honored after all. This Club is a sham and a ripoff. I call back to customer service to the forth rep about the 2 issues Im having. The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. cake and free play based on their tier level. We signed in Costa Rica and the contract itself specified that it would be arbitrated under the laws of Panama, both of which have very limited (or no) consumer protection laws. Then she says youll need to talk to customer service. They also include UVC with Lifestyle Vacations as a second part of your purchase. Al I was also told that headquarters of UVC are in Mexico and not in USA. I will say that I think the company should work on consistency (ie, we recently stayed in one Secrets that was clearly not at a level we expected at a Secrets). . The Reps are not rude but the service they offer are limited in what you need and if they find a way to accommodate you there are always fees. Regards. There are lots of complaints regarding the lack of dates available which results in you not being able to use this service. Elevated levels may include a private lounge with concierge service, discounts on spa and wellness treatments, and welcome gifts. Very Happy with what we get for the price. Unlimited Vacation Club complaints 299 B Becky Bunker of US Dec 22, 2022 11:32 pm EST Replied Membership/Customer service/Resort We signed up March 2022 at secrets wild orchid. And they are now over in the Caribbean island . The cost of this membership to stay at secrets, zoetry, now, dreams or any other am resorts is $50, 000 for a 50 year membership! We joined UVC in 2018, finally caving in on the pressure cooker sales job. Have certainly gotten our monies worth. Varies Varies Sleeps Varies Type Floating Weeks 1-52 Usage Frequency Unlimited VERIFIED AD FOR SALE Maybe it helps that I am six foot 7 inches.! And most people they prey on simply didnt walk away and make an informed decision. UVC sounds amazing when they present it to you. Long story short we got no refund from UVC and only credits. Only thing I cant remember is if I have them my SSN or not. I do agree that the sales tactics in visits two and beyond are a little over the top, but my wife and I both negotiate for a living, so we can usually cut it short.. Know what your limits are, understand that you can negotiate everything, including price. Under Mexican Law ( the contract was signed in Mexico), these timeshare/vacation club contracts have a mandatory 5 day right to cancel the contract. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. My wife and I have been members since 2018, we use it three times a year, sometimes four times. I just joined the program and would like to be a member of your community, http://www.complaintsboard.com/complaints/am-resorts-unlimited-vacation-club-misleading-and-lies-i-know-because-i-worked-there-c676258.html. Dreams Resorts & Spas offer a high level of luxury for couples and couples with children, in ideal beachfront settings. Unlimited Vacation Club - Members Only Please! This seems to be the crux of getting your refund. $50 (valid 7 days per week, unlimited use). Spacious rooms and suites, graciously appointed and luxuriously equipped provide a picture-perfect vacation experience with welcoming service and romantic inclusions. This is of corse only if you travel like this at least twice a year. No time was given to me to discuss the offer with my family and I was not informed that there is a 3 days cancellation possibility. Play Video LIFE SHOULD HAVE no limits EXPERIENCE uvc INDULGE all your dreams It's $299.00 for Loding only. I got no further communication from UVC or Dreams, but on Sept 23rd (11 days after the cancellation request) I had a refund for the exact amount Id requested show up on my card. To echo with many others, I would like to share my personal horrible experience with UVC. That 3 different branches collecting annual fees and you didnt even use half those service or know how to. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I said I would show them the cancellation email chain as well as the contract and, should the credit card company process the charge anyway, I would sue the card company in an American court. Anyone else have this experience? 9 years ago Save Hi everyone! Unlimited Vacation Club AMResorts 5600 SW 135th Ave Suite #210, Miami, FL 33183, Multi-Destination, Outside US, Multi-Destination Level 5 (Preferred Rooms & Jr. Suites) - Silver membership! We also sat down for another two hours with the sales managers in the presentation center to really dig deep. I have been a happy member for many years and never had issues. No Thank You. The Gold Tier mentioned above was listed at $70,000 USD for a 30 year contract (yes 30 years). The customer service then told us that our trip could not be re-funded and put the blame on Secrets Maroma. If so, what was your experience? Which I have booked at least 8 rooms within a year and I dont get any rewards. Sorry cant help with your request as we live on the other side of the planet. The following evening (Sept 12th), my wife had expressed some concerns that we had made such a large purchase without more research and, to put her mind at ease, I Googled Unlimited Vacation Club reviews. Participants can earn free nights at luxurious resorts and access to exclusive partner offers. For example, their Gold Tier members would get two weeks (for two people) every year at their resorts on top of special deals with other timeshare platforms. The best resource we have found for helping people cancel their UVC (and other types of timeshare memberships) is: https://mescam.com/Refunds.htm. 602-824-5996. Seemed like a good move. HOWEVER, they priced it accordingly. This is a great membership because there are so many different destinations to choose from. We never got the free night certificate and have contacted them 4 times over the last month. Hola, Juanita/Frida. We declined. Now for a few negatives, you have to live with the fact that these are salespeople and theyre trying to get you to buy rooms up front, which is one of the comments I read about and have come to the realization. Hello Cathy, Seems like it makes more sense to cut my losses, lick my wounds, and just book through Apple or someone reputable. GK. I was told that Secrets Playa Mujeres, is next to the best , and they have some rooms Available , but for 7 nights for I still cant use 7 free nights and need to purchase rooms . We were offered a Double Stay Getaway which promised a free day on a future stay. benefits through a choice of participation levels to fit individual needs. If you are in a presentation, I suggest that you take a picture of the upgrade that they offer you because as one of the other people mentioned on this blog the piece paper disappears and then all of a sudden you dont know what youre getting. In the meantime, I contacted a lawyer back in the States and continued to research how to bring the nightmare to an end. We have a white pearl membership that we bought last year. I was approached by the vacation club representative, who asked me if he can talk to me for 20-30 min about great services that they can offer. Totally regret signing up for that mess and just didnt renew my membership. lets all make compliant when we back to USA . This company is the most FRAUDULENT Ive ever had to encounter! The spa was heavenly. This summer, Ireland?! Now, if you cant afford it or wont use them, dont buy them. When we asked the sales center manager about this, they said we can simply stop paying anytime which in our opinion is a complete lie. All the vacation club in Mxico a set up this way ! 30 January 2023 FV. In the meantime, I contacted a lawyer back in the States and continued to research how to bring the nightmare to an end. We just called to find out how to use our vacation and where we could go. The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. We were invited to see the hotel have breakfast and Receive tickets for the aquarium at Cancun, we were not told that we would be stuck in there for 4 hours, be harrassed to buy your plans and memberships, when we politely declined because the down payment was absurd, we were offered to meet someone so we could say our comments on the presentation and receive our tickets, it was another that tried to sell us another plan, we Said no thanks, but he continued.his speech, continued to add numbers, draw Lines on his paper when we Said no its enough he sent us to get the tickets where a woman approached us to start another speech for yet another plan with more and more drawings, numbers, lines, and still no tickets were coming. We are entitled to unlimited visits to all 4 Walt Disney World theme parks: Magic Kingdom, Epcot, Hollywood Studios, and Animal Kingdom.The cost of the Pixie Dust pass, the only pass currently . FV. Mexico. Unlimited Vacation Club by AMResorts is an exclusive travel club providing VIP privileges at luxurious AMResorts properties throughout Mexico, the Caribbean and Costa Rica. I will also say that people are more likely to comment when they are upset this is a pretty big company I would hope others who have a good experience will weigh in as well. I owe a UVC membership and havebeen approached by CTIG who wants to buy it. After some haggling, they dropped the interest rate down to 9%. Is it better to contact UVC and cancel, and take my lumps? If you have never stayed at a Secrets you do not know what you are missing. So now I spend time every two weeks explaining that I, in fact, do not have a timeshare to sell. Unlimited Vacation Club - Members Only Please! ps I love Secrets Maroma and various Zoetry properties. I cant help but wonder if somebody at UVC is monitoring this article and comments !? Whatever you gotta do to avoid themI refused an upgrade on my last vacation and you would have thought I was taking away the reps first born childso obnoxious! Food, Drinks, Fees and taxes are Extra. The only offer they have is to defer payment. So when you sue Am resorts the answer you get is your contract is with uvc whom is register in A Caribbean island . Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? If we were 20 years younger I would have bought this in a second as it was excellent value(if you used it). Rented a car and took many day trips, including Dunns River Falls, and twice to Negril. Actually those savings are not as much as you think. After the 72 hours had elapsed with no further contact, I followed up my initial cancellation request with a modified version of the mescam.com cancellation letter via email. Ultimately, one of the most helpful resources I found was https://mescam.com/Refunds.htm. We also have 2 rewards nights, not sure where those came from. palace resorts residence membership THE SIGNS OF THE PADAS AND THE RELATIONSHIP TO THE NAVAMSA. :::they work very hard to make sure you do not receive upgrades: we were foolish to believe that they want happy customers: they think that putting a sash on your door is all they need to do: This is a scam!! 8 helpful votes . In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. Then there is the interest accruing. etc. Very nice room. The guy just kept trying to close the browser on the iPad after their preferred online rates loaded. You can go away as many weeks as you want and to as many different places as you'd like. Unlimited noise is what I found. Roughly that's a 110,000 $ value. Check out this review from one of their customers below: YES, I refer to this company (there are more out there) as a SCAM. Unlimited Vacation Club be careful! I have called and asked if they can at least give me one day for free, they declined. After 2 dozen attempts, over 4 years, to get a deal from my membership (s), I have yet to find one. High Pressure Sales Tactics. This seemed like an unreal deal as some of the locations such as Hawaii would charge you that much for two nights.