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They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. to grow your business. We are considered one of the top rated saltwater aquarium stores in WA. If signed into your account, click on the track package button(s) to see the status of your order. 3. Fuel (for lanterns, lighters, stoves, etc.) Save. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. If you are a repeat customer they also give discounts:). Shop here for your small animal products, Copyright 2023 Sierra's Pets At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. If you dont have a container, you can use a plastic bag. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Small pets like Gerbils, Rodents,and varieties. (2023 Updated), Does DoorDash Pay For Gas? If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. We recommend postal insurance on return merchandise. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Whether you have your first cute little kitten or have a house full of cats. The item and original display package must both be in new condition. Our product webpages state any applicable restrictions on the shipping of that product. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. What Is The Fish Return Policy at Petsmart? (10 Reasons), Does Lowes Have Curbside Pickup? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Please call 1-888-THAT-PET for assistance. And when it comes to fish, Im very particular about the store brand. The sale of air rifles is restricted by some federal, state and local laws. Can I Return Fish To PetSmart? PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Merchandise credits issued for returns without a receipt may not be used for online purchases. NEW STORE HOURS: Please tell us your preference by contacting Customer Service. Does Petsmart Sell Bunnies? Comfort them with tunnels, hide outs, and the correct cage. If the gills are not moving, the fish is no longer moving and might be dead. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. If the fish is dead, you can exchange it for a live fish. Within the 48 U.S., complete the online returns process. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. We . Does Petsmart Sell Ferrets? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. If an "almost gone" label appears next to an item, the sell-out risk is very high. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Keep them tidy with stain/odor removers, poop bags, and scoops. During this time, it could be spreading its illness to other fish in your tank. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Keycode expiration dates can be found in the disclaimer section of each and every email. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. We welcome you and youre pets to our family. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Email this Business. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. For livestock purchases: Return procedures for live or deceased animals varies. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Click the link and write in Sierra Fish & Pets. After 60 days, any unused credit will refund to the original method of payment. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. (2023 Updated), Why Is Chilean Sea Bass So Expensive? Keep them active with hamster wheels and run-a-bout balls. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. But you dont have to worry about that now. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. We are unable to accept returns on clearance items. (Updated 2023), What Time Does McDonalds Open? Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. You can only return your sick, dead and unwanted fish and get refunded for that. See our selection of cat toy, cat treats, or cat furniture. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. In some situations, damaged merchandise may need to be shipped back to us. Policy. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. Due to the weight and size, an additional shipping charge may apply. It does not mean that you cannot return these items if they do not meet up the requirements provided. Due to varying international restrictions, Sierra cannot ship food i.e. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Most people buy a fish with big plans for it. We are considered one of the top rated saltwater aquarium stores in WA. Train them with harnesses, head collars, and muzzles. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. A Sierra Fish & Pets employs approximately 20+ people. Directions. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. If they appear completely cloudy or are sunken in, its a sign the fish is dead. You will need to check to see if your fish is breathing. Attn: Returns Yes, you can. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. You should bring back this fish to the pet store as soon as possible. (Top 10 Reasons), Can You Return Paint At Lowes? A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. Process your items online within the returns timeframe, to create Instant Store Credit. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. Saturday 11am - 7pm. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Shop. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Have a good and lengthy life with your pet! https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Yes, Petsmart accepts returns for all kinds of fish that it sells. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. They must also be able to provide the items original receipt. How Much Does It Cost To Put A Dog To Sleep At PetSmart? Friday 11am - 7pm. Why Is Mediterranean Food So Expensive? This is why they include purchase receipts on return terms and conditions. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. If a discount is applied to an item you will see Discount Details near the item. Small Animals and Fury friends for any lifestyle and level of care. Share. (2023 Updated), Does Taco Bell Have Salads? The staff will consult with you if your returns meet the criteria to be accepted. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. We strive to be the very best all around pet store in the Seattle and South King County . (2023), Does Best Buy Price Match? We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Finding Out What They Are Selling At Their Stores! Although fish are small, they can hold a big place in the heart of their owners. This is my favorite pet shop in wa state. This will help them figure out which other fish may be a better fit for your tank or your preferences. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. We are dedicated to provide the very best for pets health. Required fields are marked *. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Stop by an shop all the pet supplies for your dog. Save my name, email, and website in this browser for the next time I comment. 11AM-5PM Sun The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Original shipping cost will not be refunded unless there was a Sierra error. Hope you can find this article on Petsmart return policy fish helpful. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Excludes AK, HI, all U.S. territories, possessions and all international orders. Your email address will not be published. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. In general, all Petsmart outlets should accept dead fish returns within 14 days. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. The staff are fantastic and they have a great selection of fish/pets. Faqs from Sierra: Celebrating 30 Years Of Exploring. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. And the prices you got to be kitten me!! (10 Reasons), Why Is Dragon Fruit So Expensive? Shop. View all return instructions. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. 2023 COLD WIRE MEDIA. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. This proves to the store that the fish did die. If your fish doesnt work out for some reason, you might not want to keep it. Please include a copy of your invoice with the return as proof of purchase. Not eligible for special shipping offers. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. During this time, you can exchange the fish or request a refund for the value of the fish. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. Within the 48 U.S., complete the online returns process. Pet Supplies Plus has everything that a pet parent will ever need! Item was purchased within 60 days of return. PetSmart does have a warranty on their live fish. SAVE $10 off $100 with Code: . When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. We are unable to accept returns on clearance items. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. Find something for your pocket pet to chew on like toys, treats, and sticks. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Pleasing customers and pampering pets since 1972. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. Some shipping companies require that a representative inspect the damaged package. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. You may choose to take a refund during the online process. Ellisha has been a freelance writer for over 15 years. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. When you bring a fish home from a pet store, you dont bring it with an intention to return. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Is It Possible To Bring Back A Used Fish Tank? If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Look closely at its gills to see if they are moving in and out. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. You may exchange your fish for another fish of the same type or a different type. Save my name, email, and website in this browser for the next time I comment. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. Best place to get your animal needs met and she employs all the young adults around here. The store, however, only allows a return for freshwater fish purchased in-store. Returns without a receipt will receive a non-transferable merchandise credit. They may even be able to print off a copy of the receipt. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. For security reasons, we keep a separate database to store web registrations. You will be credited for the same price you paid for the fish. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Awesome Local pet and fish store. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Note any damage on carrier's document, and contact Sierra with any problems. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Enjoy an aquarium without lifting a finger. Customers must also make the exchange within two weeks of the onset transaction. (425) 226-3215. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. SHOP PET> Clearance . If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Shop all our bird products here. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. The fish that we keep in our tanks are little members of the family. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. This is another American retailer that deals with pet supplies. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. They only allow returns for those fish purchased from them. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. Amazing Love The Birds and Baby Water Dragon. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Get any bird the correct bird foods or treat stick. We will process your return or exchange after it arrives. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Must ship Standard Ground within the 48 contiguous U.S. only. Please note: item (s) must be new, unused, in original condition and box, including all parts . When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. This credit is redeemable online or in store at any Sierra location. Registration requires that you go through the registration process and choose a password. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. This is an online and offline pet supply brand that offers quality pet products and accessories. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Sierra Trading Post We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. California, USA wildlife.ca.gov Joined July 2009 1,256 Following You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Years in Business: 50. Business Started: 4/1/1972. However, not all pet stores offer a return policy. Home - PetSmart - PetSmart Fish Return Policy. Reptile Reptile Lighting options for your terrarium or habitat. Our policy is to break even on shipping and handling charges. Naturalize your Freshwater tank with Live Plants. PetSmart does allow you to exchange fish. We would rarely allow a healthful animal to be returned. It is usually found at the bottom of our emails under the disclaimer. All of our made for a major retailer/brand items offer significant savings off their original retail price. Keep on reading to find out! We specialize. We carry a great selection of bird foods and necessary supplies for your feathered friend. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Required fields are marked *. Check with your nearest store via the contact details for confirmation. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Hop to Sierra for all the supplies to keep your critters healthy and happy. Is It Possible To Bring Back PetSmart A Sick Fish? Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Shop for your canine companion here. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. If items are left in the cart for several days and you discover they are removed, they may be sold out. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. 804 were here. We understand that there are some exceptions. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. We strive at this location to be the very best all around pet store in the Seattle metro area. ALL RIGHTS RESERVED. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Submit your email to receive the latest stories and expert advice Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes.