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Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Repair loan can be awarded up to 5,000 to meet the cost of repair works. You have rejected additional cookies. Dear Crawley Borough Council, A contract was awarded by Crawley Borough Council to Mears covering the management of responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April 2020. This is a True/False flag set by the cookie. Services available to private rental tenants in Crawley, including grants and loans. Loans are interest free, will be subject to Legal Charge Agreement and registered as a land charge on the property. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Improvements and alterations An alteration or improvement to your council house is any work you undertake which alters or improves the building, its grounds or the fixtures and fittings within. Home; Features; Services; About; Contact; Login; Get Free Demo Some sports groups will even include you in their meetings to discuss progress and what they want to achieve which is great. Request a repair to council property. To chat with one of our team or nd out more about our services, give us a call on 0330 995 8007 or email us at hello@liberty-group.co.uk YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Where we have taken legal action that we has a duty to perform, such as recovery of Council Tax or enforcement action. Damaged plaster may need to be removed, affected clothing should be dry cleaned and carpets should be shampooed and dried. four in a bed contestant dies. If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the costs. Private housing disrepair Repair and renovation loans If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the. The money owed will be recovered whenever the property is sold in the future. Introductory tenants are usually limited to minor improvements like redecorating inside. A learning space at a new community hub, created from a disused chapel in Chichester has been named in honour of the Wates family following a 6,000 donation from Wates Living Space. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. David Morgan, Managing Director of Wates Property Services, said: We faced huge challenges starting work in Crawley, with mobilisation taking place in the middle of the global pandemic. Cabinet member for Housing, Councillor Ian Irvine, said: This is great news for our council tenants, who will continue to receive top quality service. Wates Living Space commits to supporting the environment by inviting sustainable technology suppliers to pitch for involvement in a green supply chain. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. These services include waste management,. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. . Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. You may also be able to make a care claim if you needed additional help because of the illness caused by the housing disrepair. A learning space at a new community hub, created from a disused chapel in Chichester has been named in honour of the Wates family following a 6,000 donation from Wates Living Space. Under the Freedom of Information Act, please can you supply the following information: 1. 5.1.4 Housing Services council had 387 households in temporary accommodation, of which 187 were nightly The Homelessness team continue to see increased demand. Bewbush - streets A to G (not Court or Walk names), Bewbush - streets H to S (not Court or Walk names), Bewbush - streets T to Z (not Court or Walk names), Broadfield - streets A to E (not Court or Walk names), Broadfield - streets F to L (not Court or Walk names), Broadfield - streets M to Z (not Court or Walk names), Northgate - excluding John Brackpool Close (see Three Bridges for Bridgefield House), Three Bridges - excluding Bridgefield House, West Green - streets G to Z (excluding Apex Apartments), West Green - streets A to F and Apex Apartments, Rent enquiries including difficulties paying your rent. Hotjar sets this cookie to identify a new users first session. Southern Housing Group, Guinness Partnership and Clarion Housing have teamed up to launch the boroughs first community food pantry to combat food poverty, thanks to a contribution equal to 15,000 from leading housing repairs and maintenance provider, Wates Living Space. As your landlord, the council has a legal responsibility to ensure the property you are living in is in good, safe, living condition. We define a complaint as an expression of dissatisfaction about a council service, whether it is provided by us or a partner or contractor. Failure to do so could give you grounds to make council house disrepair claims against them. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. Housing support and other services in the home for elderly or disabled people. Assessment of housing need under the Housing Act Part V11 (Homelessness). Crawley Homes has implemented a new housing IT system. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Services for our tenants, including rent, repairs, new homes and managing your tenancy. Harbour Exchange Square The Cabinet agreed recommendations to appoint Mears Group at their meeting on 27 November. We manage leasehold properties that were originally sold under the Right to Buy. A stopcock is a valve for turning the cold water system in your home on and off. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Report a repair online For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Hotjar sets this cookie to detect the first pageview session of a user. To prevent condensation: Black mould is caused by condensation and can be removed with fungicides available in most DIY stores. The team were very helpful and understanding of my dangerous situation. February 27, 2023 alexandra bonefas scott No Comments . Wates has been appointed by Peabody Housing Association to deliver responsive repairs and specialist works for over 13,000 homes. Analytical cookies are used to understand how visitors interact with the website. The contract will commence in April 2020 and will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. Contact a solicitor experienced in council housing disrepair claims to find out more. We will take firm action against anyone who does not allow access for this. The repairs below, which are usually a tenant's responsibility, will be carried out by us if we are sure that the repair or renewal is reasonably required, and one of the following apply: The above repairs will not be carried out if the defect is due to the tenant's neglect or negligence. Necessary cookies are absolutely essential for the website to function properly. Last . Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme (the Scheme). Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. The Wates team delivering vital upgrades to three residential tower blocks at Chetton Green in Wolverhampton has been praised by industry regulators for its respect for the community as work progresses to the buildings infrastructure and fire safety. We are also accountable for the proper use of public money and must ensure that that money is spent wisely and achieves value for complainants and the wider public. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. We are committed to delivering high quality services and we aim to achieve the highest possible standards. Disagreement with a decision where a right of appeal exists, either within the council or externally (e.g. 02 victoria warehouse manchester. You will need to register for an online housing account first before you let us know what needs doing.. For an emergency please see the contact details on our emergency repair page and do not use the online account.. Internal deterioration such as damage to carpet, walls etc. 38 vehicles were also exchanged with risk assessments conducted in advance to ensure adherence to safe working guidelines. Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. In addition to our housing officers, our tenancy support officer works with tenants who are at risk of losing their tenancy and our financial inclusion officer works with tenants to help them manage their money and maximise their income. You canreport all repairs, including gas heating and hot water, by: Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. All rights reserved. If you think your new home does not meet the letting standard, email lettings.council.housing@enfield.gov.uk. This cookie is used to store the language preference of the user. Call 01293 438111 Report a repair online Visit the Town Hall Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. We can help make it easier and more accessiblefor you to live in your council house. Visit us. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Content and site Copyright Crawley Borough Council 2020. The integration of Wates and Crawleys IT systems was carried out remotely by the contractors IT department. Wates Living Space has been appointed to the Tower Hamlets Homes Block Refurbishment framework, a four-year pipeline of housing refurbishment works in East London. 1979 Crawley Borough Council election (New ward boundaries) [5] 1980 Crawley Borough Council election. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. If the council has failed to act on issues that you have notified them about, then you could be eligible to make a claim against them. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Mar 06, 22 (Updated: Aug 27, 22) Crawley Homes has implemented a new housing IT system. If your complaint is about one or more of our elected councillors, please visit our Code of Conduct page which will guide you through the process. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". A principal council, a non-metropolitan district council, a local council in south east England, a lower tier local authority, a council with district-level functions and a council with district-level functions in England. Official Facebook page for Crawley Borough Council. Making a claim could result in the court ordering the council to make a repair and you could even be awarded compensation. 590 requests. Wates Living Space has an existing relationship with Crawley Borough Council, having previously delivered Crawley Homes Decent Homes programme, with works completing in 2012. Resources for buying a home. The number of organisations that expressed interest in the tender. As your landlord, the council have a legal responsibility to ensure the property you are living in is in good, safe, living condition and are obliged to carry out regular maintenance checks and also to make sure repairs are made to any damages within the property or anywhere on the premises. Community activists confirm that similar issues of leaks, damp, mould and disrepair have affected residents in the two other blocks on Regina Road. Housing Options Team Leader at Crawley Borough Council View profile View profile badges . Map. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. For council property within a block such as apartments or flats, the council also have a responsibility to maintain access areas such as the communal entrance, hall, stairs and landings. All rights reserved. Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 When there is a formal legal claim against the council or legal dispute. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We also use third-party cookies that help us analyze and understand how you use this website.