Learn More. :( i had thousands of dollars worth of stuff on here.. For no reason.. Pisses me off.. Create an account to follow your favorite communities and start taking part in conversations. I had this problem, too. Before contacting them, items GetHuman3221400 may need: Username, Password, Email address on the account, Name on the account, Address on the account, and Order number Apparently, my account was hold and need to email poshmark support to solve it. This often happens when someone uses a private mailbox rental company like MBE. Step 2: Select Poshmark Support Center Additionally, Poshmark offers a service called Posh Authenticate. It's easy! Add To Bundle. My name is Ana Hilton. OMG I have the same issue! It is neither a sellers nor Poshmarks responsibility to cater to a buyers whims. Seller posted rhinestone tshirt when received the neck had been ripped off. I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. They keep asking me to verify my identity with a DL or passport to purchase an item.?? Select the order. God I dont know if I care anymore. Then I logged back in. The kicker is that they never sent me any (cont. cont) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. DPD was due to deliver two iPhones to me (at a residential address). I have changed my cards, my address, edit every little thing in my account and yet nothing works. Second, here are the reasons considered invalid for refunds: To better protect you as a seller, include complete sizing information and other details specific to the brand. Please reach out to Poshmark Support for assistance. Interacting with my videos not only helps me out but also makes me smile! But it works out anyway, because everyone receiving a package for someone else will put it on the right doorstep. Yesterday my account was fine, today it wont let me purchase or make an offer. Emailed them and havent heard back yet. Funny that I happened upon this topic. What in the world! This is sudden; I purchased on here June 12 just fine. Finally got to speak with the delivery manager who looked into the tracking number. I had this happen once, and I sent in a message to support. Compile these to draw up a neat comparison between what was posted online and what was delivered to the buyer make it a habit to take photos of items right before shipping them out. Home / Uncategorized / poshmark delivered to wrong address. I purchased two Patagonia jackets (from what I believed to be two different sellers) on the same day, without looking at the seller profiles. I also tried Poshmark on Firefox web browser on my Mac. Trying to list from a desktop. They usually get back quickly. :(, I'm having a similar problem now myself I got error code 1622 I think after a seller accepted an offer I made. Instead, report the comment immediately using the action menu button. If it was yesterday, then contact Posh Support and explain the situation. Shop confidently on Etsy knowing if something goes wrong with an order, . I reported incorrect item received, provided photo proof. Apparently these people are only willing to pay $5 for ANYTHING in your closet, whether it's an authentic hard-to-find Coach bag or a vintage Versace dress. I moved and they are telling me my address is invalid. Upon arrival, I immediately tried them on and found a small defect it was fraying near the zipper. its happened a few times. I emailed the support team, but they don't answer. Thats really where my confusion lies. All week I had been blaming my mail carrier, but at this point I realized it was my seller that was at fault. Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). if anyone figures this out is love to know why? I contacted POSH to confirm this was really sent to me or was I being scammed into buying something I didn't want. . Poshmark charged me over $13 for the 2 pound/9 ounce overage! I left for a while due to such issues and decided to try again.more of the same issues. I can still sell, comment but I cant make offers or buy, nor receive offers. For this reason (the address was not mine and my name was not on either package), the post office would not give me access to these packages. I've already reported them to BBB. I thought this was a great place to buy and sell but I see this is one sided. Very disappointing. I have been wanting some new boots badly and foolishly I think I fell for a scam. Not only that, but the pictures of the packages showed that both packages were tiny and thin and it would not have been possible for a big coat to fit in either one of them! When I try to list an item I get the message "Sorry! I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags about $80 after tax. Because of past office error, there's no way to find out what happened so they should be responsibe to cover it I would imagine. check icon. Poshmark Supporters, are aware of this issue but I have not been given a reason as to why there is a problem. I did open a case but I have yet to hear a response. I tried updating my billing I even switched cards and tried Apple Pay. New comments cannot be posted and votes cannot be cast. First, let's identify the valid reasons that guarantee refunds from Poshmark: The buyer received the wrong item. 1) this happens fairly often for us because theres an authentication office for the high end items in our zip code and it receives a lot. I hope you enjoyed this video and/or found it useful! I never received this order. i have been scammed, thy want the clothes fast, they to send check or cashiers check, i say no. My desired outcome is to just refund my money. Some of them have sensible reasons for wanting a refund, while some those who do it deliberately and regularly are downright scammers. Ive ordered items I was sure would be in a box, but they managed to fit in an envelope. This is the second month now that I have been dealing with this! Im at then you wait. Desired outcome: I cant make a listing or buy items. I dont know what to do now. You cannot currently comment on listings from this seller. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. HAvent heard back :(. @4romeosheart. There's no reason I can think of this should be happening. Very frustrating! I'm trying to buy something and its saying sorry you can't make an offer to this person right now what does that mean I made an offer before but had an issue with my credit card but I had a sick child so it took a minute now its saying that. When I called my post office they said it was sorted onto the wrong truck in the morning so at the end of the night the postman had to scan the package and just put something random. When you contact Amazon customer service, they will ask you for your order number. Too bad for buyer. Someone said my account is disabled.??? poshmark delivered to wrong address. I have not tried them on. Simply displaying a message that my otder may have been misplaced is not ok. Not for over $2000. Ive been buying on the same card for over a year and suddenly they want a copy of my drivers license?! Buyers are therefore not encouraged to purchase something they would need tomorrow or in such unreasonable short notice. I've even sent them multiple messages on Instagram. I am unable to purchase, create listings, and make offers! Any help. I ordered an Item through Poshmark, Inc. Which I DONT HAVE. I have emailed support countless times and tried calling and NO RESPONSE! If you know the person and their new address, cross out the address and write "No longer living at this address, please forward to" along with the correct address. It was a scam. Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved. Sellers and Poshmark have no control over when exactly the item will arrive on your doorstep or mail (if you prefer to receive in a post office box). Gah! I quickly ran out to my doorstep/mailbox and there were no packages to be found. Also Ive been trying to post the same dress for an hour and after I fill everything out it disappears they are updating some systems so hopefully these are just temporary glitches. It is in fantastic condition.. I went to the post office multiple times and they did not have the package. I would start with posh, open a case. If you don't know their new address . I am so mad and sad. It can go as ugly as intentionally ruining the item and make it appear like it arrived in that state and proceed to report it to Poshmark! I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags about $80 after tax. Hi everyone! So mailed item back to seller tracked delivery.. If you found yourself scammed, calm down because sellers protection is just as important to Poshmark. After contacting the P.O., I found out the substitute carrier delivered to the wrong house. Poshmark Support is not helping to situation but making it worst and long drawn out situation. poshmark delivered to wrong address 2 Step Verification. Thanks for any input/comments! Desired outcome: A group for anything and everything related to Poshmark! Click here to get notifications about new complaints of Poshmark. Sometimes, a frazzled seller can inadvertently mix orders up and buyers end up with a different item on their doorstep. Couldn't get an answer, couldn't list anything, couldn't like anything. I went back to my orders and discovered even though I thought I was ordering from two different sellers, they were likely the SAME scammer. The seller didnt have the greatest pictures, but described them as being in great condition. When I click on the item, it keeps asking me to rate it and I cant say I never received it. They even ask me for my phone number I didnt give them my number but maybe it with help you?! A scammer may try to convince you to communicate on email or Facebook / Instagram Messenger one reason or another (e.g. Exclusive authentication service & customer support. It was almost $1000. If you are adding or editing an address, you may be prompted to complete our When a shipment has been delivered to the wrong address, it is considered a misdelivery. than the seller says its damaged. I keep getting the error messages described here. The reason why most customers are looking to chat with PoshMark is because they have Return an Order, Refund a Charge, Track an Order, Missing Payment, Account Access and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. I added new payment method, checked shipping and billing addresses, added a phone number and verified it. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). The reality is that not all buyers will be happy with their purchase from a Poshmark seller. Questions? I am hoping that they will just refund me and release the funds to the seller. If the mail is delivered to the wrong address If the mail you've received is not only for someone else, but for a different address than yours altogether, do not open it and do not throw it. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). This comment was posted by a verified customer. Made me laugh. If the post office admitted to delivering to the wrong house, I'd first open a case with them and notify poshmark about it. Poshmark release payment to seller. I'd do that and make a claim with USPS, I can open a case for damaged items, but I am not sure if the seller or the neighbor damaged them. I want to buy and get it delivered to correct address bc I also moved so I can see how they see that as red flags but theres no phone number for them that I can find. I received shoes that are unwearable, and the return was not accepted. I'm a posh Ambassador and all of a sudden I can't sell or buy anything I've been receiving products at my address for a while now I don't know what's going on, Has anyone else had the problem of trying to add your credit card and it keeps saying "your payment was not successfully processed"??? On Nov 23 my package didn't arrive it was a Poshmark order for $441. I went through this and it took over a month to fix it and that is only because i HOUNDED them, literally! Just says, Sorry please try again later. I am infuriated. I notified Poshmark and the app says to wait 3 days and then email them if it still hasn't been delivered but in the meantime the order status still says "pending acceptance", I guess if it shows up? Like and save for later. I've also never had a problem with Customer Service until this week. Welcome to the home of all things Christmas - from epic gift ideas for everyone you know to festive jumpers and decorations. Poshmark also needs to contact the seller and let them know what happened and that this is not my fault. First I was unable to offer.. Now I'm unable to buy!! All of the items in my closet vanished without a trace. What do we do? I got the message "Sorry! Ugh!!! I have sent 5 emails since Tuesday and haven't heard anything back. Select My Sales. Wanted to see if anyone else here did it, and if they had any tips or advice? Step 3: Select Manage Account Status Only poshmark can see that. I filled a complaint with my credit card company but they also didn't help the post office and police didn't help me either. Keep in mind these are the EXACT Poshmark tracking numbers attached to my two orders. is there any new updates on this issue? Nothing has changed it just all of a sudden started doing it 2 days ago and I've never got a response from postmark?!! Select Done. Im at a loss. Im having purchasing issues as well, yet users are able to purchase from me?/: Ive emailed 3 times, does anyone know what I can do? I have only been able to relist one item in my closet. HELP ME PLEASE lol. They looked into it, it took about a day, and then everything was back to normal. Then it worked. I received a pair of long shorts, that go just past the knees. The same day, I wrote the seller, described the defect, sent pics, and requested an exchange she never responded. Some people have bought my stuff but it says my home address is invalid When I try to put it in when it isnt anyone know how to fix this? Starting to think it may be a scam, Same thing happing to me. i have had stuff in ood shape torn up and sent back. What a joke. It's really a perfect way to scam someone, because by the time this sneaky scheme is figured out, the money is already in the seller's account. I have the same thing. So if a package cannot be delivered, it will be returned back to you, the sender. Select the order. I cant buy anything either it says my card info is invalid but it right? Delivered. Desired outcome: Users should look into their credit card merchant agreement. I am a 5 star top seller with over 80+ items sold. I live at 1122 Lyall St., Esquimalt, British Columbia, Canada. If the sizing details on the listing are accurate and matched the merchandise received, the seller is not to be held liable for any incompatible fit with the buyer. I'm having the same problem unable to create an offer or purchase!!!!! All I wanted was to return the shoes for a refund, Order Certified 2ct. Since July, and there is NO reason for it, and every time I write to customer support they just close the case and don't fix it, and yes, I sent in my ID. - General chit chat. here's why: POSHMARK is awesome about this! And I used the poshmark support address . My account is brand new and I'm experiencing all of the issues mentioned here! anyone have an answer of how they solved this? You can help in your own way by flagging a listing that you know for sure is a fake. what shall I do? Inicio; poshmark delivered to wrong address; Sin categorizar; poshmark delivered to wrong address I sell jewelry on Poshmark and I also like to buy real gold and diamond jewelry. Order Marked As Delivered, Delivered To Wrong Address . The first line of safety measures sellers can do to prevent this is to be armed with foresight. I emailed them yesterday. Anyone else have this experience? [deleted] 3 yr. ago [removed] bayb33gurl 3 yr. ago Usps requires all priority mail to have a return address, it's mandatory so they can refuse it. I cannot buy niw, I assume due to the scammers saying something was wrong on my end. Srry for all the comments- actually can someone go into one of my listings and let me know if they can see the buy button? I agree, the seller shouldnt be penalized for this situation. Buyer paid the standard $7.67 shipping charge for packages up to 5 pounds. I think I'll switch to Thred UP! ill look! It keeps saying my address is invalid and it isnt why cant I buy anything and how do I fix this , Im having problems purchasing items. I solved it,use the format of address based on your drivers license. Perhaps youve had a close call with a suspected scammer or knew of a seller who recently did. Sold by gailsjewels. Create an account to follow your favorite communities and start taking part in conversations. Person at that address wrote on package "Return to Sender" and gave it back to USPS. I misplaced the check months later and it was stale dated. Dont click to accept the order because itll close your case. Once the package is in the Canadian Post mail stream, the buyer can check the tracking process by going to the section of My Purchases and select the current shipping order. I received it today, but the package had been opened. I think I would file a case through Poshmark, making sure you tell them that it was miss delivered and opened and that the items are damaged. Lowballers on Poshmark are the worst. As with other online marketplaces though, Poshmark is unfortunately not immune to bad apples here and there. New comments cannot be posted and votes cannot be cast. Im about 8-10 days into the process. I tried to buy my item it says my card is affiliated with another account but that was my previous account but I have no access it. It takes a couple of extra days and I usually have to file a report, but they make it to us. I bought an item almost a week ago then received an email asking to verify my self I followed the steps but did not give me an option to do so. Everything is there but the pieces are damaged. I need my money back or for the items to be delivered as intended. For Poshmark to check listings for accurate titles and descriptions. Thanks, I have found the address of Posh and a phone number I don't know of its for tech support but it's a phone number that connects you to a Poshmark representative. New comments cannot be posted and votes cannot be cast. $7.97 FREE Expedited (1-3 day) Shipping on orders over $500! The seller is reaching out to me daily and is very upset. Select My Sales. I'm having this problem to and need help. The seller didnt have great photos, so I do think that there is a chance some of the damage was there when shipped but I was not there. either way someone tampered with my mail and a claim should be made. 5 minutes later reply stating canned email service being updated we'll get back to you! I can't even use the money in my Posh account that I made from selling things in my closet. Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. I've contacted customer support and nothing! for some reason something I purchased got canceled and now I can't make offers anymore. Now I know why there is no phone support. Poshmark Scams - A Sellers Guide to Common Poshmark Scams and What to Do! I saw that one of my purchased orders flipped to "pending acceptance" today but the mail had already come and I checked the mailbox again, nothing. I understand I am out for $441 for a package refund that never arrived. In the Poshmark app, go to My Purchases, click on the order, then click on Problems/Order Inquiry. poshmark delivered to wrong addressalexa call my phone goes to voicemail. I just got this as well and asked customer service why my account was flagged. Super sad, because I buy tons with 7 kids, but oh well, they are very arrogant about it. how do these people just not answer. You are losing business from all of us women here. This is against Visa's policy. I am still trying to get a human being to contact me. All they have is communication via email and they look auto-generated. Buy Now. now when i click "buy" im being directed to "feed". Me too! poshmark delivered to wrong address. I was wondering if anyone knew why it would be telling me I'm unable to make a purchase or offer try again??? Select an existing address or scroll down to Add Address. t.w. So then I tried to reposh it and Poshmark would not show it, i.e. I get an error that my address is invalid. Select My Purchases. all of us are dead webtoon characters. SO HOW ARE WE SUPPOSED TO USE THIS APP IF WE CAN'T EVEN ADD OUR NORMAL CARDS??????????????? The package was to arrive and delivered on 24th of DEC. It can go as ugly as intentionally ruining the item and make it appear like it arrived in that state and proceed to report it to Poshmark! 1-650-262-4771 Ive been having this issue for a year now and support never solves the situation they always say check with my bank and I already did! Funnily enough (its not funny) Im going through the same thing. I've filed a complaint with bbb as well as tried to get ahold of poshmark cs (thats a joke No phone number to reach them and 2 emails went unanswered) Just super shady. I should have had the choice to receive the funds or the jacket back. 94025 I filed a case with the local post office but I have no idea if when they scan deliveries they are stamped with GPS data or not. So they suspended me from buying? I then went to the App store and reinstalled it. Posted by July 3, 2022 how did westward expansion affect native americans on poshmark delivered to wrong address July 3, 2022 how did westward expansion affect native americans on poshmark delivered to wrong address If your listing is gold plated you need to state sterling then gold plated or not Diamond Moissanite, just Moissanite. They have not responded. Same! So much of what I declutter in my videos find a second home in my posh closet and now maybe it will find its forever home, with you, in your home:https://poshmark.com/closet/stylist_erikaLastly, lets get social! You can spend your earnings within the app or withdraw your money as cash whenever you like. Thanks for making this "listing"! The parcel cannot be located, i.e., the courier company informs you it has been lost. meaning of boo boo in a relationship Search. I did message Posh about it today and am awaiting their response. When you get back to them, theyll start phase 2. Refund approved.but didn't have tech to print label tried calling customer service #. Has this issue been resolved for anyone here? DPD delivered two iPhone 13 to the wrong address - phones are not there. The Carrier delivered to wrong address. Going to search youtube see if anything like this has been uploaded. Select the unshipped order. Post clear pics of the tags and certificate of authenticity (if available), brand label or any unique distinguishing marks of its authenticity, close-up shots of the material, or any similar proof that would either deter scammers from targeting you or help you win your case should you, unfortunately, fall prey to this type of scam. Can somebody help? Please reach out to Poshmark Support for assistance.Any advice? Then 2 weeks latertwo pencils arrive in the mail!!! Read full review of Poshmark and 1 comment. Both sellers had joined just this month (in January 2019), both had very similar usernames, both only had two items for sale, no feedback, and finally, both were shipped from the same city in Texas, which is a pretty big coincidence. Select Problems/Order Inquiry. So I think the solution is to give the company some social media attention. They ran GPS tracking coordinates and determined that these packages were delivered to houses one block away from me. company to contact me with the ID or information needed to confirm that the bag was Fully Insured. Select Sent the wrong item. Lol, I take PayPal.so that wouldn't be an issue if you shopped my closet :). I opened a case and contacted Posh about the situation, so I am hoping for an answer today. They did admit to it. Very bad service. Hopefully theyll pony up to cover the cost for you and the seller as well. They even asked me to send a photo of my ID. I just purchased tons of stuff from different sellers, wonder why now I am unable to buy? Anyone have any tips or ideas why this would be happening? Checked my info as others have email address misspelled and no phone #. !!! I can perform every task on Poshmark except adding inventory. Anyone have a clue why ??. fr. i found this through search and am also glad it isnt just me. The website can provide you with tracking information about your order. same!!! I couldnt like listings, drop message etc. 2nd Step [A] - Use Your Planet Express Address For Placing an Order At Poshmark. Are you certain your address is correct in Posh? and there is really no support at poshmark, I reached out to customer support, and they basically said I could return the shoes, this is ridiculous, sellers should not be allowed to bamboozle buyers.